BUSINESS TRANSPARENCY
01 / Who Operates This Store
Oakensmith is the trade name of a sole proprietorship operated from Japan. Business operator: 範田 瑠菜. Business address: 早稲田八丁目24番地5 ハイツMIYATA202, Misato City, Saitama Prefecture 341-0018, Japan.
02 / Where Orders Ship From
Our orders ship from Japan to eligible destinations in the United States. We do not describe these orders as domestic United States shipments or claim to operate a United States fulfillment warehouse.
03 / Products and Checkout
Our website offers furniture, home furnishings, and other selected household and lifestyle products. Product specifications and prices are shown on individual product pages. The final amount payable, including applicable shipping and taxes, is shown during checkout.
04 / Import and Returns
Our stated shipping arrangement is Delivered Duty Paid (DDP). The business is responsible for applicable import duties and customs charges under that arrangement. Approved physical returns are directed to our address in Japan, subject to the Return & Refund Policy.
05 / Customer Assistance
Customers can contact us about an order, product information, complaints, or a privacy request using the contact details below.
Oakensmith
Email: sofanexa@oakensmith.com
Website: https://www.oakensmith.com
Business address: 早稲田八丁目24番地5 ハイツMIYATA202, Misato City, Saitama Prefecture 341-0018, Japan